Update discussion templates (#13291)

* Revamp support discussion templates

* move text to description

* remove duplicate logs box

* ffprobe on camera support

* longer description on config support

.github/DISCUSSION_TEMPLATE/question.yml

@@ -1,9 +1,21 @@
 title: "[Question]: "
 labels: ["question"]
 body:
+ - type: markdown
+    attributes:
+      value: |
+        Use this form for questions you have about Frigate.
+
+        Before submitting your question, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
+
+        **If you are looking for support, start a new discussion and use a support category.**
+
+        [discussions]: https://www.github.com/blakeblackshear/frigate/discussions
+        [docs]: https://docs.frigate.video
+        [faq]: https://github.com/blakeblackshear/frigate/discussions/12724
   - type: textarea
     id: description
     attributes:
-      label: "What is your question:"
+      label: "What is your question?"
     validations:
       required: true